Me: *answers phone* Good Morning. XYZ Bookstore. How can I help you?
Customer: Are you open Monday – Wednesday and Fridays 9am to 5:30pm, Thursdays 9am to 9pm, Saturdays 9am to 5pm, and Sundays 10am to 5pm?
Customer: Ok, thanks. Bye. *hangs up*
Me: *looks blankly at telephone*